Last Updated: 1st May 2020
We have produced an overview of how the BSB's Transparency Rules affect BSB regulated barristers and their practices. The rules came into force on 1st July 2019, with those affected having until January 2020 to implement the new rules within their business practices. The rules apply to self-employed barristers, chambers and BSB entities.
The rules are a result of the recommendations set out in the Competition and Markets Authority’s (CMA) Legal Services Market Study regarding price and service transparency.
01/05/20 - Redrafted to include information on the finalised Bar Standards Board (BSB) Transparency Rules.
29/11/18 - First Draft.
The BSB has introduced rules on price, service and redress transparency for all self-employed barristers, chambers and BSB entities.
The Transparency Rules set out the information that self-employed barristers, chambers and entities regulated by the BSB (Bar Standards Board) should make available to clients and potential clients. The BSB has also published several guides to assist BSB regulated entities as they make changes to meet the new Transparency Rules.
In order to comply with the the new rules, BSB regulated parties must provide information about price, service and redress on their website. If they do not have a website the information must be made readily available by other means.
For regulated parties undertaking Public Access Work, there are additional transparency rules which we cover in more detail in the "What are the additional transparency rules for Public Access work?" section below.
BSB regulated parties must provide information about price, service and redress on all their websites (including any individual websites which barristers may operate separately to the chambers own website). The information provided must be easily accessible and prominent on the website, as well as kept accurate and up to date.
Yes. If you do not have a website the information must be made readily available by other means, and provided to consumers upon request.
Studies have shown that consumers of legal services are more likely to get in touch with you if they can get an instant quote. Furthermore, research conducted by Leads for Lawyers in England and Wales showed that 56% of conveyancing quotes are requested by consumers outside of business hours.
By adding a tool such as QuoteXpress to your website, you can allow site visitors to obtain a tailored fee estimate from you directly. Once they have the estimate they can proceed and get in touch to discuss their matter further should they wish.
Services such as conveyancing and wills are relatively straightforward to price up and offer through an instant quote calculator. Try out the QuoteXpress Quote Calculator below and see for yourself.
The rules require all self-employed barristers, chambers and BSB regulated entities to:
Please note: There are also additional transparency rules for those undertaking Public Access work which are covered in more detail in the "What are the additional transparency rules for Public Access work?" section below.
Yes. The BSB has published guidance to aid compliance with the new Transparency Rules:
There are further transparency rules for those undertaking Public Access work - including self-employed barristers undertaking Public Access work, and BSB entities supplying legal services directly to the public.
To meet the rules, anyone providing Public Access services in the circumstances set out within the BSB's price transparency policy statement must also state:
Furthermore, any websites must also link to the Public Access Guidance for Lay Clients on the BSB's website.
The tables below detail the case types covered by the Transparency Rules.
|Licensing applications for business premises (new applications or varying existing licenses)|
|Personal Injury Claims|
|Immigration appeals (First-tier Tribunal)|
|Motoring offences (summary only offences)|
|Inheritance Act Advices|
|Financial disputes arising out of divorce|
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