Most consumers look for conveyancing quotes outside of business hours
With more than half of consumers looking for conveyancing quotes outside of business hours - firms who don't offer instant quotations are missing out.
Analytics compiled by Leads for Lawyers demonstrates the need to provide conveyancing quotes out of hours with 56% of consumers looking for a quote outside of the traditional Monday - Friday 9-5pm.
The research also highlighted the need for conveyancing firms to ensure that they have a sufficient level of phone cover to handle calls during the traditional lunch breaks of 12noon -2pm, with over 1 in 4 conveyancing quotes being generated at this time during working hours.
Leads for Lawyers compiled their facts and figures using a dataset of over half a million searches for online conveyancing quotes. The most popular time of the week for getting a conveyancing quote was between 4 and 5pm, especially on a Monday.
Monday is also the most popular day overall to be looking for a conveyancing quote, with 25% of all searches for a conveyancing quote conducted during the working week, taking place on a Monday.
This is probably because most property viewings take place at weekends, and therefore Monday is the most popular day for putting in offers and having them accepted. Monday is the most common day overall to be looking for a conveyancing quote.
The report produced by Leads for Lawyers highlights the need for firms to be able to offer quotations out of hours, ideally with the facility for consumers to go ahead and instruct the firm there and then.
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Statistics reproduced with kind permission of leads for Lawyers.